Practice Guidelines
How we practise on HopeNow
Every practitioner on HopeNow is expected to uphold these standards. They protect your clients, your practice, and the community you work in. Choose the track that applies to you.
Counsellor guidelines
Aligned with the Rehabilitation Council of India (RCI) Code of Professional Ethics, the Telemedicine Practice Guidelines 2020, and India's DPDP Act, 2023.
10 sections
- • Professional ethics & scope of practice
- • Informed consent & confidentiality
- • Boundaries & professional conduct
- • Client safety & crisis response
- • Safeguarding & mandatory reporting
- + 5 more
Coach guidelines
Informed by the ICF Code of Ethics, the EMCC Global Code of Ethics, and India's DPDP Act, 2023. Coaching on HopeNow is distinct from counselling — start here.
9 sections
- • Scope of practice — the coaching line
- • Coaching agreement & confidentiality
- • Referral & client safety
- • Boundaries & professional conduct
- • Tele-coaching standards
- + 4 more
Looking for the onboarding guide?
The practice guidelines on this page are about how to practise. If you're looking for the step-by-step journey from sign-up to your first payout, see the lifecycle guide.
View the practitioner lifecycle guide